Background

FAQ

Registration and Authorization

Why do I need to register on the website to make a purchase?

Registration on the website allows you to create your own personal account in which all purchased videos are available. All information about your purchases is stored on our server and you can access the content at any time. The video will never be lost. Only registered members have a purchase history and can receive VIP status, which provides many advantages.

I created an account, but I don't remember the password. What to do?

Click on the I lost password link in the authorization form and follow the instructions for password recovery. Need some help? Write to us veronicasilesto@gmail.com

I don't want to leave any traces on the site, can I buy a video without registration?

Use the INSTANT PURCHASE option by clicking the bottom button in the authorization form. You will be directed to the payment page, and after the transaction you will receive a direct link to the video to the specified email. An account on the site will not be created and your data will not be saved. The link to the video is valid forever. If you lose the link, write to us. veronicasilesto@gmail.com and we will send it to you again.

I have created an account and see the GUEST status. What does it mean?

After registering, you get the GUEST status. This allows you to use the bonus money if it is available in your account. You can also view trailers and galleries without restrictions, comment on videos and posts, and engage in conversations with other registered participants.

The next level of FRIEND status will be available to you after you purchase any video. This will give you additional benefits. In particular, access to Veronica's personal gallery. In the future, you will receive even more benefits of your status.

Buying And Payment

How do I buy a video?

All available videos are located on the main page of the website. Choose what you want to buy by watching the trailers (the TRAILER button under each video). Having made your choice, click the LOG IN TO BUY button under this video. If you already have an account, log in to the site. If this is your first time here, click the SIGN UP link below, enter a valid email address and create a password. Note that the SIGN UP button remains inactive until you enter a matching password twice.

After authorization, click the BUY button under the selected video, enter the bank card details in the form that opens and pay for the purchase. If the payment is successful, the video will immediately become available on the main page and in the MY LIBRARY tab.

What payment methods are acceptable?

What payment methods are acceptable?
We accept all bank cards and cryptocurrencies. The simplest way is to pay with a bank card. But if you want to pay for the purchase in cryptocurrency, write to us at veronicasilesto@gmail.com

Is it possible to pay for the purchase with electronic wallets such as PayPal?

No, we do not accept PayPal and other electronic payments.

Do you accept Amazon-type gift cards?

No

Do you make custom videos?

Never

I bought the video, but it's not in my library. What to do?

Write to us veronicasilesto@gmail.com We'll fix everything.

How can I use a promo code?

Log in, select a video and click the I HAVE A PROMO CODE link below. You will be asked to enter a code, and the price for the video will be recalculated based on the face value.

How do I use the bonus in my account?

Just tick the USE MONEY FROM BALANCE checkbox under the video before clicking the BUY button. The entire amount on the balance will be used as a payment.

USING THE VIDEO

How long will the video be available to me after purchase?

There are no time limits, access is eternal.

Can I download a video?

No, we do not allow downloading videos in order to combat piracy and leaks. But if you have VIP status and have known us for a long time, we will consider your request to download individual videos.

Can I get a higher resolution video than FullHD? For example 4K.

Yes, for an additional fee of 25% of the video cost, we can create personal 4K copy.

ZOO CONTENT AND LAW

How legitimate is your business?

This is an important and very frequent question. If it's about us, we respond like this. Veronica and our entire team are Spanish citizens. Our data warehouses, website, and archives are also located in Spain. The business is registered and payments are accepted in Spain too.

Sexual relations with animals are also legal in our country, as long as it does not lead to physical suffering and mutilation. Pornography is also completely legal in Spain. Accordingly, we are not violating any laws.

Is it legal to buy and watch zoo videos?

When you make a purchase, you are not paying for pornography. You pay for training materials in the field of fitness on our partner's website. So you are not buying anything illegal, despite the laws of your country.

Watching zoo videos is not punishable by the laws of any country. To be sure, specify the details in the legal documents of your state.

OTHER

Is it possible to contact Veronica personally?

No

Is there a webcam service?

No

Does Veronica provide escort services?

Never.

I didn't like the video, can I get a refund?

Does the cinema refund your money after watching the session? And the restaurant after the meal? We also can't refund the money after you got access to the video. To be sure of your purchase, watch the trailers carefully. They show the content of the video in detail.

When do you make a refund?

We will refund the money if you did not get access to it, if there is a technical problem preventing viewing. We will also consider the possibility of a refund if the payment was not authorized by you personally (fraudulent actions).